Privacy Policy

At Veloria, your trust means everything to us. We are fully committed to protecting your personal information and maintaining your privacy. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or make a purchase from www.velorrea.com.

By using our website, you agree to the practices described below.

1.
Information We Collect
When you shop with us, we collect certain personal information to provide you with a seamless experience. This includes:
● Personal details: Name, email address, phone number, shipping and billing address
● Payment details: Mode of payment, payment confirmation (Note: We do not store or
have access to your credit/debit card details. All transactions are securely processed
through trusted third-party payment gateways)
● Order history: Items purchased, size, style preferences
● Device data: IP address, browser type, device ID, and cookies (used to enhance your
user experience and site performance)

2.
How We Use Your Information
We use your information only for the purpose it is intended for, such as:
● Processing and fulfilling your orders
● Communicating order updates or shipping notifications
● Personalizing your experience on our website
● Recommending products based on your preferences or past purchases
● Sending occasional marketing emails (only with your consent)
● Responding to customer service queries and support requests
● Improving website functionality and user experience

3.
Email & SMS Communication
If you subscribe to our mailing list or make a purchase, you may receive occasional updates, offers, or style inspiration from us. You can opt out at any time using the unsubscribe link in our emails or by contacting us at thevelorrea@gmail.com. 
We never spam. And we’ll never sell your data.

4.
Data Sharing & Third Parties
We value your privacy — and we never sell, rent, or trade your personal information.
However, we may share your data with trusted third-party service providers solely for purposes such as:
● Payment processing (e.g., Razorpay, PayU, etc.)
● Shipping and logistics (e.g., delivery partners and courier services)
● Website analytics and performance tools (e.g., Google Analytics)
● Email marketing (e.g., Mailchimp or similar platforms)
These partners are obligated to keep your information secure and are only permitted to use it for the services we’ve agreed upon.

5.
Cookies & Tracking
Veloria uses cookies to improve your browsing experience and help us understand how users interact with our website. These cookies do not collect personal data — they help with:
● Saving your preferences (like cart items or size filters)
● Website traffic analysis and performance tracking
● Retargeting ads (only if you’ve agreed to marketing cookies)
You may disable cookies in your browser settings at any time, although it may limit some
features on our site.

6.
Data Security
Your data security is our priority. We implement appropriate technical and organizational
measures to protect your information from unauthorized access, disclosure, or misuse. All
transactions are encrypted using SSL (Secure Socket Layer) technology.

7.
Your Rights
As a customer, you have the right to:
● Access or request a copy of your personal data
● Correct or update your information
● Request deletion of your account/data (except where legally required to retain it)
● Opt out of marketing communications at any time
To exercise any of these rights, email us at thevelorrea@gmail.com.

8.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that such information has been provided, we will delete it immediately.

9.
Policy Updates
We may occasionally update this Privacy Policy to reflect changes in legal, technical, or
business requirements. When we do, the revised policy will be posted here with an updated “Last Modified” date. 
We encourage you to review this page periodically to stay informed.

Last Modified: August 2025
Contact: For any questions or concerns regarding our Privacy Policy, please reach us at
thevelorrea@gmail.com.